Privacy policy

  1. Applicability

This privacy policy serves to inform users of this website about the nature, scope and purpose of the collection and use of personal and access data by the website operator Onitora.

  1. Contact

Onitora, E-Mail: Onitorashop@gmail.com

 

  1. Data collection

We process your personal data in order to comply with legal obligations, to fulfil contracts and to inform you about our products and activities. We process your personal data, which come under the following data categories: communication data, personnel data, bank data, contract data:

3.1 Legal Basis

We process your data on the basis of the following legal principles.

Contract: The data you provide is required for the fulfilment of the contract or to implement pre-contractual measures. By registering in the webshop, you authorise us to use these data as per contract.

  • These are all data required for contract implementation. (The preparation of offers, the processing of contract and orders, the delivery of the goods, the handling of complaints, processing of warranty or guarantee claims, claims settlement, safeguarding of your legal interests against third parties.)
  • Consent: By confirming that you wish to receive information from us, you consent to us storing your information. We use it to send you information about our products, newsletters, events, company posts on social media or similar.

You can revoke this consent at any time. Revocation will result in us no longer processing your data for the above purposes from this point in time.

3.2 Personal Data

These are all data required for contract implementation. These include:

  • Surname, first name
  • Address
  • E-Mail address + Phone number

3.3 Access Data

The website operator or page provider collects and stores data about access to the page. The following data is logged:

  • Visited website
  • Time of access
  • Amount of data sent in bytes
  • Source/link from which you were redirected to the page
  • Browser used
  • Operating system used
  • IP address used

The data collected are used for statistical purposes only and to improve the website. However, the website operator reserves the right to retrospectively check the server logfiles should there be any concrete evidence of illegal use.

 

3.3.1 Cookies

This website uses cookies. These are small text files which are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Popular browsers offer the settings option to block cookies. Please note: There is no guarantee that you will be able to access all the functions of this website without restrictions if you block cookies in your settings.

3.3.2 Google Analytics

This website uses Google Analytics, a service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94034, USA), to analyse users’ website usage. The service uses cookies, text files which are stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

IP anonymization is activated on this website. The users’ IP address is abbreviated within the member states of the EU and the European Economic Area. This abbreviation removes any personal reference to your IP address.

As part of the contract data agreement concluded between the website operators and Google Inc., Google uses the information collected to evaluate website usage and website activity and to provide services related to Internet usage.

You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. If your browser blocks cookies, there is no guarantee that you will be able to access all functions of this website without restrictions.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en alternatively, you can prevent Google Analytics from collecting data about you on this website by clicking on this link. By clicking on the link above, you can download an “opt-out cookie”. To do so, your browser must therefore generally allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.

Click on the following link for more information on data use by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=en

3.3.3 Use of social media plugins

This website uses Facebook Social Plugins, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The plugins are recognizable on the basis of the Facebook logo or the terms “Like” or “Share” in the Facebook colours (blue and white). Information on all Facebook plugins can be found at the following link: https://developers.facebook.com/docs/plugins/

The plugin creates a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the Facebook Inc. servers. Click here for information about this: https://www.facebook.com/help/186325668085084 The plugin informs Facebook Inc. that you as a user have visited this website. There is the possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information will be linked to it.

If you use the functions of the plugin – for example by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc.

If you wish to prevent Facebook Inc. from linking this information with your Facebook account, please log out of Facebook before visiting this website.

Furthermore, this website uses the Google Plus “+1” button. It is operated by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA.) If you visit a page containing the “+1” button, a direct connection is created between your browser and the Google servers. The website operator therefore has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the Google Inc. servers. If you click on the “+1” button while logged in to Google+, you will share the content of the page on your public profile.

According to Google Inc., personal data is not collected until you click the button. Even in the case of logged in Google users, the IP address is stored among other things. If you wish to prevent Google Inc. from saving this data and linking it with your account, please log out before visiting this website.

Click here for information about the “+1” button: https://developers.google.com/

 

Furthermore, this website uses Twitter buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page containing such a button, a direct link is created between your browser and the Twitter servers. The website operator therefore has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the Twitter Inc. servers.

According to Twitter Inc. only your IP address is collected and stored. Click here for information about how personal data is handled by Twitter Inc.: https://twitter.com/privacy?lang=en

Furthermore, this website uses Instagram buttons. Click here for information about the “instagram” button:

Data policy:
https://help.instagram.com/155833707900388

 

  1. Handling of Data

 

4.1 Handling of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data collection.

Personal information includes all information that can be used to identify your person and which can be traced back to you – such as your name, e-mail address and telephone number.

User account

To be able to place orders via this website, each customer must set up a password-protected customer account. It contains an overview of orders placed and active order transactions. If you as a customer leave the online shop, you will be logged out automatically.

The operator assumes no liability for password abuse, unless this was caused by the operator.

Order process

All data entered by the customers during order processing are stored.

Any data that is absolutely necessary for the delivery or order processing, is passed on to third-party service providers. Once the storage of your data is no longer necessary or required by law, it will be deleted.

4.2 Storage duration

We store your data for the duration of the business relationship and beyond within the framework of the applicable legal storage and documentation obligations.

4.3 Disclosure of personal data

To process data, we use data processors on a case-by-case basis. We also disclose your data to the following recipients or recipient categories: freight forwarders, suppliers, administrative and tax authorities, pension funds, canton/authorities, fiduciaries, legal representatives, banks, debt collection agencies, insurance companies, web shop operators, business partners for order fulfilment.

  1. User rights: Information, correction, and deletion

In principle, you have the right to information, rectification, deletion, restriction, data portability and objection. Please do not hesitate to contact us.

If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in any way, please do not hesitate to contact us.  For contact see point 2.