Privacy policy

1. Data Controller

Onitora Shop
Operated by Lathisan Kuneswaran (sole proprietorship)
Route de Moncor 23
1752 Villars-sur-Glâne
Switzerland
Email: onitorashop@gmail.com

2. Scope

This Privacy Policy informs users about the nature, scope and purpose of the processing of personal data in accordance with the Swiss Federal Act on Data Protection (revDSG).

3. Data Collected

We only process personal data that is necessary for order fulfillment and customer relationship management.

The following data may be collected:

  • First and last name
  • Postal address
  • Email address
  • Phone number
  • Payment-related data (processed via secure payment providers)
  • Order-related information

4. Purpose of Processing

Personal data is processed for the following purposes:

  • Processing and fulfilling orders
  • Shipping products
  • Customer communication
  • Payment processing
  • Compliance with legal and accounting obligations

5. Legal Basis

The processing of personal data is based on:

  • The performance of a contract
  • Compliance with legal obligations
  • User consent (e.g., newsletters or marketing communication)

Consent may be withdrawn at any time with effect for the future.

6. Payments

Payments are processed via secure third-party providers (such as TWINT, Stripe, PayPal, or banking institutions).
Onitora Shop does not store full credit card details.

7. Data Sharing

Personal data may be shared only with service providers necessary for contract fulfillment, including:

  • Swiss Post
  • Payment service providers
  • Tax or administrative authorities where legally required

Personal data is never sold or shared for commercial marketing purposes.

8. Cookies

This website uses cookies necessary for the technical operation of the webshop (shopping cart, login, security).

Cookies can be disabled in your browser settings. Some website functions may be limited if cookies are disabled.

9. Analytics Tools

If analytics tools such as Google Analytics are used, IP anonymization is enabled.

Data collected is used exclusively for statistical analysis to improve user experience.
Users may disable tracking through their browser settings.

10. Data Security

Appropriate technical and organizational security measures are implemented to protect personal data against unauthorized access, loss, alteration, or misuse.

The website is secured using HTTPS encryption.

11. Data Retention

Personal data is retained as long as necessary for contract fulfillment and in accordance with applicable Swiss legal retention obligations.

12. User Rights

Under Swiss law, users have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object

To exercise your rights, please contact us at:
onitorashop@gmail.com

13. Amendments

Onitora Shop reserves the right to amend this Privacy Policy at any time in order to comply with legal requirements or reflect changes in website operations.